For simplification’s sake, the parties agree that the terms “we”, “us”, “our”, and “Rise and Rove” refer to Rise and Rove Travel. The term “you” “participant” or “customer” refers to the customer booking a reservation through us and all the members of their group. Reference to “Suppliers” and “Service Providers” means all third parties who provide services to you including airlines unless otherwise specified.
You must not make any booking with us unless you are at least 21 years of age and possess the legal authority to enter into a contract. You also agree that if you are making reservations for anyone other than yourself you are responsible to inform that person(s) about the Agreement along with the terms and conditions and obtain their consent to be bound by the Agreement. You confirm that all of the information that you supply to us regarding yourself and other members for whom you make reservations is true, complete and accurate and that you are not making any reservations for an unaccompanied minor. By booking with us, you are agreeing to be financially responsible for the bookings that you or anyone under your direction or control makes.
You must make payment for your arrangements in accordance with the instructions we give you.
Unless stated otherwise on the trip description page on the Rise and Rove website:
In order to reserve your place, a $500 deposit will be required.
90 days prior to the departure date, 100% of the total amount will be due.
Bookings made 90 days or less before departure must be paid for in full at the time of booking. If we do not receive any payment due in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out below will become payable. We reserve the right to refuse a booking without giving any reason and shall in that event return any deposit received.
Rise and Rove, and its employees, agents, and representatives use third party suppliers to arrange tours, transportation, sightseeing, lodging, and all other services related to your tour. Rise and Rove is an independent contractor and is not an employee, agent, or representative of any of these suppliers. Rise and Rove does not own, manage, operate, supervise, or control any transportation, vehicle, airplane, hotel or restaurants, or any other entity that supplies services related to your tour. Rise and Rove is not affiliated with any other tour operator. All suppliers are independent contractors, and are not agents or employees or representatives of Rise and Rove. All tickets, receipts, coupons, and vouchers are issued subject to the terms and conditions specified by each supplier, and by accepting the coupons, vouchers, and tickets, or utilizing the services, all customers agree that they are subject to that suppliers terms and conditions and that neither Rise and Rove, nor its employees, agents, or representatives are or may be liable for any loss, injury, or damage to any tour participant or their belongings, or otherwise, in connection with any service supplied or not supplied resulting directly or indirectly from any occurrence beyond the control of Rise and Rove. Rise and Rove assumes no responsibility or liability for any delay, change in schedule, loss, injury or damage or loss of any participant that may result from any act or omission on the part of others; It is your responsibility to become familiar with the terms and conditions of any and all suppliers for your trip. Rise and Rove accepts no responsibility for lost or stolen items. Rise and Rove reserves the right to refuse any participant or potential participant at its sole discretion.
Rise and Rove shall be relieved of any obligations under these terms and conditions in the event of any strike, labor dispute, act of God, or of government, fire, war, whether declared or not, terrorism, insurrection, riot, theft, pilferage, epidemic, illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation.
Release of Liability:
All travel includes risks. In fact, part of the excitement of any journey is derived from the risk involved. By booking a trip with us you are acknowledging that there is risk involved and that you accept these risks. Additional risks and dangers may arise including, but not limited to, hazards of travel by train, automobile, motor coach, aircraft and other means of conveyance, animal interactions, forces of nature, political unrest, other unrest, risks associated with water, food, plants, insects and differing animal regulation, and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there may be dangers involved, and you hereby agree to accept any and all risks. As lawful consideration for the agreement with Rise and Rove to participate in such trips and activities you agree you will not make a claim against Rise and Rove, its related companies or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the trip. You release Rise and Rove, its related companies and its personnel from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and every way participating in a trip. This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, also including minors. This agreement also binds your heirs, legal representatives and assigns.
Where the guest occupies a motor coach seat, or any vehicle seat, fitted with a safety belt, neither Rise and Rove nor the Operator nor its agents or co-operating organizations or service providers will be liable for any injury, illness or death or for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such an accident or incident. This exclusion and limitation of liability shall not be used to imply that the Operator or its agents or affiliated entities are liable in other circumstances.
Cancellation by Registrant:
Should you cancel your reservations, return of any payments made by you to Rise and Rove will be refundable as provided in the cancellation table below, unless stated otherwise on the trip description page on the Rise and Rove website:
- Up to 91 days prior to departure: Deposit will be forfeited but can be transferred to another Rise and Rove trip to be taken within 365 days.
- 90 days or less prior to departure: 100% of the trip total is non-refundable.
Cancellation for any Air Travel will be governed by the terms and conditions of the airline. Tour participants must NOT purchase air travel tickets to or from the destination until notified by Rise and Rove. Rise and Rove is not responsible for any refunds for Air Travel.
Rise and Rove is not responsible for any change to airline schedules or flight numbers or for any additional expenses or loss that may arise from airlines strikes and/or airline, airport, or weather delays.
Cancellation by Rise and Rove:
While we always try to avoid cancellations, in the unlikely event a tour is canceled by Rise and Rove and Rise and Rove is unable to reschedule, all funds collected from any participant will be promptly refunded in full. Money is refunded to the original payer and to the original payment type. Rise and Rove reserves the right to cancel any tour at its sole discretion.
Changes to the Itinerary:
Rise and Rove and its providers reserve the right to make additions and deletions as believed advisable or necessary for the well-being of the group in their sole discretion. While we will try not to make such changes, they may become necessary in the case of a Force Majeure event or due to event closure. If changes become necessary, we will inform you as soon as possible.
We always hope that every trip we book goes smoothly, but Rise and Rove believes that planning a successful trip also means considering what to do when things don’t go as planned. Travel Protection safeguards your travel investment, your belongings, and most importantly, you. We always advise travelers to enroll in a Travel Protection Plan in the event you have to cancel or leave your trip. In fact, some countries have a requirement for foreign visitors to provide proof of valid medical insurance on entry. In order to safeguard your trip Rise and Rove strenuously recommends that you purchase travel protection and for some trips may require it, in which case it will be noted in the trip description. Rise and Rove cannot be held responsible for denied entry if a guest is unable to provide details to authorities of insurance or denial of entry for any reason. If you choose to travel without adequate travel protection, we will not be liable for any of your losses howsoever arising, which would have been covered by adequate travel protection.
No travel is without risk. We will make reasonable efforts to inform you of travel risks to your chosen destination, however, it is your responsibly to be aware of any travel advisories or travel warnings that are in effect at the time of travel and prepare accordingly. The ultimate decision on where to travel is up to you. Should you choose to travel to a destination when warnings and advisories are in effect, we will not be liable for any personal injury, loss, theft, or damages of any kind that result from travel to any such destination. For information on travel advisories an warnings you may visit the state department website at: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/. Travel advisories and warnings may change from time to time so it is important to check back periodically before your trip begins.
Each participant must obtain a machine-readable passport and any applicable visas for his or her trip prior to departure. If a participant is unable to obtain travel documents or is prohibited from entering the destination country, our standard cancellation policy will apply, and we will not be responsible in any way. Passports must be valid for at least six months after the trip ends. For additional information you can visits the state department travel website at https://travel.state.gov/content/travel/en/passports.html. Non-U.S. citizens should contact the embassy or consulate of their destination countries to ensure they meet specific entry requirements. In some countries you may be subject to entry (reciprocity) fees and/or departure taxes/ exit fees which will be collected at the airports upon entry/departure by local government authorities. These are your responsibility. Please note that entry to any country may be refused even if the required information and travel documents are complete.
When travelling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight. Examples: DHS designated enhanced driver’s license, USA Passport, a foreign government passport. The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records. For more information you can visit the TSA website at https://www.tsa.gov/travel/security-screening/identification.
Health: Recommended inoculations and health requirements for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip. Inoculation requirements can be found on the Center for Disease Control website at https://www.cdc.gov/.
Disinsection of aircraft is permitted under international law in order to protect public health, agriculture and the environment. A number of countries that we organize trips to choose to do this by spraying the aircraft cabin with an aerosolized insecticide while passengers are on board. The Report of the Informal Consultation on Aircraft Disinsection sponsored by the World Health Organization (November 6-10, 1995) concluded that aircraft disinsection, if performed appropriately, would not present a risk to human health. The report also noted that some individuals may experience transient discomfort following aircraft disinsection by aerosol application. If you have concerns about this process or wish to know more you can visit the U.S. Department of transportation website at: https://www.transportation.gov/airconsumer/spray.
Participants with Disabilities:
It is essential that you advise us before booking if you have any disability or pre-existing medical condition which may affect your trip, or if you have any special requirements as a result of any disability or medical condition (including any which affect the booking process) so that we can assist you in considering the suitability of the arrangements and/or in making the booking. Full details must be confirmed in writing at the time of booking and whenever any change in the condition or disability occurs. We will make all reasonable efforts to accommodate requests, but cannot be responsible if ADA accommodations are not available. Any accommodations provided will be at the sole expense of the guest requiring the accommodation. Please note that accommodations outside of the USA may not be in compliance with the Americans with Disabilities Act and may not have wheelchair accessibility.
Unfortunately, neither Rise and Rove nor our suppliers can provide additional assistance for those who require it. Participants who require additional assistance due to pre-existing medical condition or disability must confirm at the time of booking the name of their non-discounted travel companion who will be responsible for providing assistance.
Each participant is expected to act responsibly and adhere to all behavior guidelines established by Us and by any or our Providers. We and our Providers reserve the right to remove you from any trip if you endanger yourself or others or disrupt the general well-being of the trip itself. In any such case, there will be no refund.
When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid direct at the time to the accommodation owner or manager or other supplier. You must indemnify us for the full amount of any claim (also including legal costs) made against us. Rise and Rove is not responsible for any costs incurred concerning a guest removed from a vacation. Guests agree not to hold Rise and Rove liable for any actions taken under these terms and conditions.
Accuracy of Printed and Online Material:
We make every attempt to be accurate in our printed materials whether online or on paper, however on occasion errors do occur. Rise and Rove is not responsible for any typographic or printing error in any brochure, itinerary, confirmation, or related material. It is your responsibility to check all itineraries, tickets, vouchers, etc. for accuracy and inform us immediately of any changes. We also reserve the right to make changes to any typographical errors including pricing errors and may adjust the price of your trip accordingly.
Use of your Photograph or Likeness:
Any photographic, film, video likeness or audio recordings of participants while on tour may be edited and used by Rise and Rove for promotion or commercial use without any notification or compensation to the participant. You hereby grant permission to Rise and Rove to do so.
If any provision of these terms and conditions shall be held unenforceable, such provision shall be struck and the remainder shall remain enforceable.
Jurisdiction and applicable law:
These Booking Conditions and any agreement to which they apply are governed in all respects by the laws of the state of Illinois without regard to conflicts of law principles. All guest claims must be submitted in writing and received by Rise and Rove no later than sixty (60) days after the completion of the Rise and Rove trip. Guest claims not submitted and received within this time shall be deemed waived and barred.